If you’re not a fan of the President and CEO of the Diamondbacks, Derrick Hall, then this post should change your mind.
Over the past couple of weeks I have seen some interaction between him and some fans on Twitter. Derrick (@DHallDbacks) takes time to reply back to fans who send him messages but a couple of conversations really caught my eye.
Luis Reyes (@velvetsky1983) is an avid Dbacks fan living in Arizona. When the Dbacks were out-of-town playing the Padres, Luis decided to check out the team live outside of Chase Field. Seeing as though the Padres have been playing poorly, getting a good seat the day of the game shouldn’t be a problem. Leo loaded up his trusty poster board sign and drove to San Diego. Reyes tweeted Hall about his excitement to go see the team on the road. Derrick asked if Luis had tickets yet and he said not yet. Immediately he asked how many seats and what his name was.
The President and CEO of his favorite team was going to get him a free ticket to the game! If that’s not great customer service, I don’t know what is. Luis documented his trip on Twitter. You can read his story in his timeline from June 1st.
The other conversation that left me amazed was between Hall and Jordyn (@princessxjx). Jordyn is 22, a great Dbacks fan and is battling stage 4 colon cancer. Derrick had been diagnosed with prostate cancer in September 2011. He has since had his prostate removed and is now cancer-free. Jordyn was asking the team and Mr. Hall about discounted matinée game pricing. What happened next was nothing short of awesome.
Don’t worry. It’s just the dust in the air making your eyes water a little bit.
When @DHallDbacks’ twitter account reaches 10,000 followers he will open up 10,000 lower level seats for only $10 to support the End Hunger campaign. So give the man a follow right now.
I’m proud to be a Diamondbacks fan and thank you Derrick for your outstanding interaction with your fans.